have the same problem, tell me, please, what's the problem?
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see also related issue #11499 (with a patch)
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The following patch is working for me on Redmine 2.3.0
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This is still needed for 3.2.0.

This is very minor change. Can this be addressed soon?
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I'm using 3.2.0

same problem as issue author
"new issue is created but without attachments. Message is marked read and left in mailbox"

applying redmine_attachments_save.diff did not help. should it resolve the problem? is noone else using email attachments?

any suggestions?
thank you in advance
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I too am having the same problem on Redmine 3.2.3
IMAP and Gmail
Ticket gets created but attachment is ignored.
The patch does not work either.
Does anyone have a fix on this? Please help...

Thanks & Regards,
Prabhash

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Facing the same issue on Redmine 3.3.0.
Facing the same issue. All functions of retrieving mail working, except for attachments. On IMAP / POP3

Could this be a function of the IMAP server?

In which case will try an alternative.

Thanks,
Akhilesh

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It works on Redmine 3.3.0, if you run the command via cron
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I have the same problem with:
> Environment:
> Redmine version 3.3.3.stable
> Ruby version 2.3.1-p112 (2016-04-26) [x86_64-linux-gnu]
> Rails version 4.2.7.1
> Environment production
> Database adapter Mysql2

Where could I look / dig to find the solution?

brgds
Janeks
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Please fix this! My Incomming emails from Evernote contains only inline images (hand writing)
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The problem could not be reproduced, but the possible causes are:
# The process to add the attachments is performed after @issue#save!@
# Attachments are added directly to @issue#attachments@, but originally it must go through @#saved_attachments@ defined in acts_as_attachable.

I created a patch.
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I tested 10721-fixed.path in latest 4.2.0, it seems only working for one attachment.
If there are two or more attachments in email, then only the first attachment shown in notification mail.

I guess the reason is new issue email is created when first attachment added and issue saved, after that, remaining attachments added and saved.

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We also want to get all attachments from email when any ticket is creating.
Can you guys help us?
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+1 (3 years after!)
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guys is there any possibility to have this feature?
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I think to change the add_attachments method could solve the issue, basically to change << to build, not yet fully tested, but seems working.

<pre>
# obj.attachments << Attachment.create(:container => obj,
# :file => attachment.body.decoded,
# :filename => attachment.filename,
# :author => user,
# :content_type => attachment.mime_type)
obj.attachments.build(:container => obj,
:file => attachment.body.decoded,
:filename => attachment.filename,
:author => user,
:content_type => attachment.mime_type)
</pre>

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relates,New,11499,Fixed attachments handling when receiving a new issue by mail