Request:

Add the ability to toggle login permission for accounts regardless of auth source. This would allow you to create an account for someone to use to update a ticket via email only. Currently to achieve this we do the following:

Disable the ability to change passwords via unchecking "Lost password"¶

Change account type to Internal from LDAP¶

Scramble the password¶

This does work for most cases where we would need to use the feature, but it isn't quite as clear as going to an account, clicking "Edit" and then selecting a box which blocks logins.

One might point out to just lock the account itself, but that results in rejected emails. We'd like to continue to receive the emails, just prevent the user from logging in (either temporarily or long term).

Thank you for your consideration.