Vote #65555
完了Allow assigned_to field configuration on Issue creation by email
100%
説明
It's already possible to fetch incoming emails and control the following attributes when creating a issue:
- project=PROJECT identifier of the target project
- tracker=TRACKER name of the target tracker
- category=CATEGORY name of the target category
- priority=PRIORITY name of the target priority
Is it possible to control the assigned_to field too? I'm already using Redmine to control a distributed development process (about a hundred users) and at this moment we need a way to register (as a Redmine issue) all the support e-mails we are receiving from external users. All these emails must be assigned to a specific Redmine user for helping our user support process.
I'm testing the trunk version (rev 2835) which already include the great job described in http://www.redmine.org/projects/redmine/repository/revisions/2789.
journals
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Vote for it ;)
I would do it by myself if only i knew ruby (or have time to learn it)...
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Marcin Trendota wrote:
> Vote for it ;)
> I would do it by myself if only i knew ruby (or have time to learn it)...
Likewise, it would so much help setting up automated issue entry in some cases.
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When I first suggest this, I wasn't aware how to use categories for this purpose. Now, I know it's possible to control the assigned_to field using categories. When a category is created it is possible to configure a redmine user for that. Thus, simply chosing a category for an issue when its is created will automatically fill the issue "assigned_to" field with category configured user.
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+1
I suggest that the CC: field could be used as a assigned_to: , and CC: just for watchers.
So a message with:
<pre>
..
to: <redmine@example.com>, <user@example.com>
cc: <somebody@example.com>, <someone@example.com>
...
</pre>
would be created a issue assigned_to: <user@example.com> and <somebody@example.com>, <someone@example.com> for watchers.
In this case using <redmine@example.com> as the incoming e-mail, I just don't know how Redmine could make this distinction.
Another option would be to make allow-override accept the assigned_to: as an option, and the assigner users could be set on the e-mail body.
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Added support for setting an issue's assigned to field via email. It will take a user's email address, login, or full name. r3764
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related_issues
relates,Closed,5573,Allow issue assignment in email
relates,Closed,5594,Improve MailHandler's keyword handling