Hello,

As part of my job I'm using a ticketing system called Service-Now which has some nice features especially on the issue list.

• When right-clicking on a TH you can sort the list, make graphs.
• When right-clicking on a TD you can filter the list using this value (filter out or show matching)
• A gear on the table (where the green tick currently is) allows you to select which columns you want to display and in which order (with a modal interface).
• There is also a inline editing functionnality, which is in my mind a better solutions than the very long list of changes you can make using right-click, but that's matter of taste.

All this makes the issue list on Service-Now great and I think it would be a great benefit for Redmine as it would make it easier to deal with big issue lists.

I would be happy to explain more in details if you need more infos.
there is also a demo on the service-now website.