In our organization we are using Redmine for task management ( no software development, revision control etc) using only the "Issue tracking" module. Since almost every organization having more than 25 employees has an organizational hierarchy/structure, so have we. Since the original request was to track issues by organizational units, we replicated our hierarchy to Redmine. This means that every department is a project. For example, the CIO has three differenet departments under him like this

Organization

• CIO

  Infrastructure¶

  Maintenance¶

  Service Desk¶

• CSO

  Dep 1¶

  Dep 2¶

  Dep 3¶

NB! "Organization", "CSO" and "CIO" are projects also!

Out CEO wants to click on the organization and see for example all tasks which have been assigned to a specific person without knowing what department that person is currently working in.

At the moment I have solved this by adding every user to the "Organization" project. That way the CEO can filter all issues based on the assignee. By default only users specifically added to a project can be filtered on.

So, to put in a more general way: it would be nice, if users from subprojects could be used as a filter in the main project view. If listing issues for the main project, all issues from the subprojects will be displayed also so I think that adding this filtering function should not be a difficult problem to solve.