Vote #73249
完了Filter "Assignee's group" doesn't work with group assignments
0%
説明
journals
Fixed in r11285.
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tested in 11289, fixed, closing
thank you!
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Thanks for the feedback. FYI: I'm keeping it open until it's merged into the 2.2-stable branch.
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Is this issue duplicate with #9132?
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Reading #9132 I'd say: Yes.
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I think Redmine version:2.2.2 behavior is designed behavior implemented by #5869 version:1.1.0.
"Assign issues to groups" is implemented by #2964 version:1.3.0.
As described "note-5":http://www.redmine.org/issues/9132#note-5 of #9132,
should we add new "Author group filtering" (#7867) instead of this issue r11285 ?
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I thought of _groups_ not only for privilege management, I also imagined being able to use them as support queues, i.e. a business can have groups like
* Groupware
* Windows
* Hardware (Printers, PCs, Laptops)
* ...
I imagined a workflow like this:
# Callcenter agent assigns issue to one of the groups
# Group supervisor assigns issue to supporter (or a supporter assigns issue to himself)
# supporter resolves issue
It truly is arguable if 2.2.2 already exposed the desired behavior before, or only after r11285...
Some thoughts:
In the broader picture, I'm afraid that we might scare off people with too many options, filters and such. While perfect for redmine-experts, new users can get confused with too many options and turn away.
Perhaps it'd be better the functionality stayed like before r11285 and for my idea of issue queues, we recommend people create a custom field for the group assignment? After all, if a group and no particular user is assigned, there's no assignee. A supervisor would then be able to filter "assignee = none" AND "custom_group=Hardware"...
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Filter behaviour changed in r11285.
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related_issues
relates,Closed,9132,Filtering by "Assignee's Group" doesn't show issues assigned to the group
relates,Reopened,7867,Author group filtering
relates,New,13758,Issue Filtering 'Assignee = <<me>>' shows group issues, but 'Assignee = Bob' does not