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Vote #77919

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Warning when comments go nowhere

Admin Redmine さんが約4年前に追加. 約4年前に更新.

ステータス:
New
優先度:
通常
担当者:
-
カテゴリ:
Email notifications_9
対象バージョン:
-
開始日:
2022/05/09
期日:
進捗率:

0%

予定工数:
category_id:
9
version_id:
0
issue_org_id:
24151
author_id:
108836
assigned_to_id:
0
comments:
0
status_id:
1
tracker_id:
2
plus1:
0
affected_version:
closed_on:
affected_version_id:
ステータス-->[New]

説明

We use redmine extensively for IT support requests.
Often users unfamiliar with redmine will make comments on a ticket that is assigned to themselves like "Yeah, go ahead and do that - sounds good."
And expect us to know that they have made a comment.
We have a very high volume of tickets, so we only subscribe to updates for tickets assigned to us.
It would be useful if when a user makes a comment on a ticket and does not assign it back to another user that they get an email warning like:
"Redmine notification regarding #99999: You have submitted a comment on a ticket assigned to yourself. No other staff member has been notified. Please assign this ticket to another user or add a watcher if you expect others to be notified of your update".

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