Vote #80249
完了Add additional mail headers for issue tracker
0%
説明
As-is, Redmine already sends mail headers for Project, Issue ID, Issue Author and Issue Assignee (plus Host and Site). I'd like additional headers for tracker and priority (e.g. @X-Redmine-Tracker@ and @X-Redmine-Priority@), such that I can set up rules in my mail client to treat Support or Defect tickets differently to features or other trackers, and similarly to treat Urgent or Immediate issues differently to lower-priority tasks.
We have service level agreements in place with some customers that require us to respond to their issues within a specific time, but it's easy to lose these tickets in the noise of other activity in the system.
For the time being I've been simply looking for the name of the tracker in the subject line but that's prone to false-positives, e.g. if the word "Support" exists elsewhere in the issue's own subject line.
journals
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The following change adds "X-Issue-Tracker" header field to notification emails.
<pre><code class="diff">
diff --git a/app/models/mailer.rb b/app/models/mailer.rb
index e13abacbd..ecfdee2a6 100644
--- a/app/models/mailer.rb
+++ b/app/models/mailer.rb
@@ -71,6 +71,7 @@ class Mailer < ActionMailer::Base
def issue_add(user, issue)
redmine_headers 'Project' => issue.project.identifier,
'Issue-Id' => issue.id,
+ 'Issue-Tracker' => issue.tracker.name,
'Issue-Author' => issue.author.login
redmine_headers 'Issue-Assignee' => issue.assigned_to.login if issue.assigned_to
message_id issue
@@ -102,6 +103,7 @@ class Mailer < ActionMailer::Base
issue = journal.journalized
redmine_headers 'Project' => issue.project.identifier,
'Issue-Id' => issue.id,
+ 'Issue-Tracker' => issue.tracker.name,
'Issue-Author' => issue.author.login
redmine_headers 'Issue-Assignee' => issue.assigned_to.login if issue.assigned_to
message_id journal
</code></pre>
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This is a patch to add X-Issue-Tracker field to the email header.
I think we should focus on the field for the issue tracker here because the field for the issue priority is discussed in #2746.
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Committed the patch. Thank you for suggesting this improvement.
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related_issues
relates,New,2746,Send out issue priority in the email notification header