We have some recurring processes to do (weekly / monthly).
We are currently logging these tasks in a ticket, in which the start and end date are changed manually after completion. All options / fields are already filled with the old values during processing. If the person in charge of the ticket forgets to check the truth of the individual field, this will not be noticed ...
What we need:

• The task is created and defined in the main ticket
• The main ticket specifies whether the ticket will run forever or whether it will expire on a specific date
• The cycle of how often or when a sub-task is created is specified in the main ticket (with start and end date for completion)
• The assigned person / group is specified in the main ticket.
• The main ticket then generates according to the entered but still empty sub-tasks (tickets), which then have to be filled in according to the tracker