Vote #79213
未完了RFE: System-configurable options to control email rejection criteria
ステータス:
New
優先度:
通常
担当者:
-
カテゴリ:
Email receiving_29
対象バージョン:
-
開始日:
2022/05/09
期日:
進捗率:
0%
予定工数:
Redmineorg_URL:
category_id:
29
version_id:
0
issue_org_id:
28388
author_id:
235665
assigned_to_id:
0
comments:
0
status_id:
1
tracker_id:
2
plus1:
0
affected_version:
closed_on:
affected_version_id:
説明
Some common causes for emails to be rejected by the scraping process:
- from emission address
- characters outside of the utf8 character set (#21398)
- from email addresses associated with a locked account
- subject lines that appear to match issue responses (#25473)
Most of these are understandable, but it would be useful to have the option to override the rejection behavior and allow a new issue to be created from the email. This could either be a setting available within the Admin panel UI or at the file-system level in a configuration file. This is particularly useful where Redmine is used as a Help Desk platform where it may be important to relax specific criteria for accepting email (e.g., accept an email from a locked account, but from "anonymous").
Thank you for your consideration.
いいね!0